HOW SOON WILL I GET MY ORDER
All of our pieces are made to order, we currently have a 10-12 business days turnaround time. Once the order is done, we try to get your order shipped out as quickly as possible! You will receive an email once your order ships and you should receive it within 2-7 business days depending on your location and the type of shipping you select at checkout.
WHERE DO YOU SHIP?
We currently ship to a lot of countries, please confirm, fares during checkout, the system will calculate your shipping costs automatically unless your country is not available.
CAN I RETURN MY ORDER?
Since our products are made to order we cannot accept exchanges or returns unless one of the products is defective, incorrect or something happened during the shipping process. You can email a picture and details to firstname.lastname@example.org and we will be happy to solve your issue.
CAN I SEND AN ORDER AS A GIFT?
Of course! Just put the recipient's name and address in the ship-to fields. Then just leave a note on your order letting us know it is a gift and leave a personal message if you would like. We will be sure to write out your message on a card and not include the invoice.
WHAT IS THE DIFFERENCE BETWEEN ELASTIC AND SOFT HEADBAND?
CAN I PICK THE COLOR OF THE HEADBAND OR PEARLS?
Due to the personalized nature of our products we have some restricted choices, our number one goal is to give you the most beautiful product, so rest assured we will pick the color headband or pearls that will look best with your color choices. If you have a special request please make sure you make a note during checkout.